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FAQ

Can i use my gift-card for online shopping?
Due to a special QR code TI'ME gift cards can also be used online.
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Which are watchmaker's working hours?
You can visit the watchmaker every working day from 12 pm up to 8 pm.
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⬫Which currencies can I shop with?
The primary shopping currency which is used in our website is Armenian Dram.
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⬫Which payment methods do you accept?
Payment methods are,  
  • Cash, to the driver when the order is delivered. 
  •  With credit card. 
  •  With gift card. 
  •  With deposit card.
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⬫Do you have a service center?
Service center is located in North Avenue 5 TI'ME store.
In order to use guarantee service of our center you will have to represent the item's guarantee certificate.
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⬫When will i receive my order?
Orders are delivered within 24 hours in Yerevan city and within 2-3 business days to regions. But, considering the current situation, deadlines may differ.
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⬫Will my personal details stay safe?
All of your personal details are guaranteed to stay safe with us.
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⬫ How can I track my package?
After placing the order, you will receive a confirmation massage, which will include a code. Due to that code you will be able to track your order.
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⬫Until what time does the delivery service work??
Orders can be placed at any time of the day, but delivery service is available only up to 10 p.m. Orders are delivered during 24 hours after placing it, depending on delivery address.
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⬫How do i get a refund or exchange?
All items can be exchanged and returned during 14 days after receiving the order. All items, that were bought online, can be returned and exchanges only at Northern Avenue 5 located TI'ME store. To make a refund or exchange you will have to represent purchase receipt. As soon as the items enter the store they will pass through a special checking, only then in case of having initial appearance they will be returned or exchanged.

You may learn about Refund and Exchange Policy via Link
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⬫ What is your return policy?
Items can be refunded or exchanged within 14 days after receiving the order.
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⬫Which are the delivery methods?
Order are delivered within 24 hours, after placing them. In Yerevan city, the delivery is available during all 7 days of the week.
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⬫Can I cancel my order?
The order can be canceled before it's delivery.
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